Privacy Policy | The Funky Sponge

Last updated: October 4, 2026

This Privacy Policy explains how The Funky Sponge LLC ("The Funky Sponge," "we," "us," or "our") collects, uses, and shares information when you visit thefunkysponge.com (the "Site"), request a quote, book a cleaning, apply for a job, purchase a gift card, or otherwise contact us. By using the Site or our services, you agree to this policy.

Information we collect

Information you give us

When you request a quote, book a service, buy a gift card, apply for a job, or submit a form, we may collect:

Your name, email address, and phone number
Your home or property address and details about the space to be cleaned
Scheduling preferences and any notes or instructions you share
Information you provide in a job application or franchise inquiry
Payment details, which are handled by our third-party payment and booking providers (we do not store full card numbers on our own servers)

Information we collect automatically

Like most websites, we automatically collect limited technical information when you browse the Site, such as your IP address, browser and device type, pages viewed, and how you arrived at the Site. We collect this through cookies and similar technologies, including Google Analytics and Google Tag Manager, to understand how the Site is used and to improve it.

How we use your information

To prepare quotes and schedule, perform, and manage your cleaning services
To contact you by phone, text, or email about your request, booking, or account
To process gift card purchases and job or franchise applications
To operate, maintain, and improve the Site and our services
To send you updates or promotions where you have asked to hear from us (you can opt out at any time)
To comply with the law and protect our rights, our customers, and our team

How we share your information

We do not sell your personal information. We share it only as needed to run our business:

Service providers that help us operate — for example, our booking and scheduling software, online form providers, payment processors, and analytics providers. They may only use your information to provide services to us.
Legal and safety reasons — if required by law, subpoena, or to protect the rights, property, or safety of The Funky Sponge, our customers, or others.
Business transfers — if we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and analytics

We use cookies and similar technologies to keep the Site working, remember preferences, and measure traffic. We use Google Analytics to understand Site usage; Google may set its own cookies and process data as described in its own privacy policy. You can control or delete cookies through your browser settings, and you can opt out of Google Analytics using Google's opt-out browser add-on. Blocking cookies may affect how parts of the Site work.

Your choices

Marketing: You can opt out of promotional emails or texts at any time by using the unsubscribe link, replying STOP, or contacting us.
Access and correction: You can ask us to review, update, or delete the personal information we hold about you, subject to any records we must keep by law.
Cookies: You can manage cookies through your browser and the opt-out tools described above.

To make any of these requests, contact us using the details below.

Data retention

We keep your information for as long as needed to provide our services, maintain our business records, and meet our legal, tax, and accounting obligations. When it is no longer needed, we take reasonable steps to delete or de-identify it.

Security

We use reasonable administrative and technical measures to protect your information. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.

Children's privacy

The Site and our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Links to other sites

Our Site may link to third-party websites and tools we do not control (for example, our booking or form providers). This policy does not apply to those sites, and we encourage you to review their privacy policies.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Changes are effective when posted on this page.

Contact us

If you have questions about this Privacy Policy or how we handle your information, reach out:

The Funky Sponge LLC
Email: ryan@thefunkysponge.com
Phone: (352) 247-2028